For customers
Open to everyone. How Puccha answers, what conversation statuses mean, and setup guides for channels such as LINE Official Account.
Puccha knowledge base
One place for "how does Puccha work?" — from the customer's side and from the team's. Every page has Puccha itself in the corner, ready to be asked.
For the Puccha team
Sign in with your team email. The whole pipeline, what flips a status, the secret sauce (real prompts, tuning values, personas, golden sets), runbooks and design docs — all searchable.
Ask Puccha on any page
The chat button in the corner is the real Puccha. Customer pages share the knowledge base behind puccha.ai; team pages use an internal base that only signed-in staff can reach.
The repo is the source
Every article is plain Markdown + standard frontmatter in docs/km/ in the repository — an open format you can move anywhere. This site is only a renderer; edit the repo and it follows.